Mary Marshall “Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. “~Peter Drucker As 2016 winds down from fall to winter, it is the time most entrepreneurs and business leaders start thinking about next year. How did we do on … Read more
The best way to predict the future is to create it. ~Peter Drucker The Seattle 2016 SBA Emerging Leaders Class graduated this week with 19 amazing entrepreneurs who created Strategic Growth Plans for each of their businesses that were inspirational and executable. They worked hard … Read more
What’s the purpose of the performance review? The answer largely depends upon your point-of-view. If you’re the manager, it’s what you are told to do by HR. If you’re the employee it’s what you have to endure to get a raise. You will not find … Read more
“It takes two to speak the truth – one to speak and another to hear.” ― Henry David Thoreau Good leaders listen. Great leaders listen well. Listening is not waiting to talk, or waiting for your moment to jump in and relate your story or … Read more
I heard a TED Talk last week and I was reminded why leadership is really a series of everyday moments. Drew Dudley told a story about how one thing he did several years ago ended up being a turning point in someone else’s life. The … Read more
The leadership face plant at Wells Fargo I wrote about last week is not going to be corrected by a few cosmetic fixes. This week, it was announced that the Manager in charge of the team will be “resigned” immediately instead of at the end … Read more
Do the right thing. It will gratify some people and astonish the rest. ~Mark Twain In another example of an organizational culture gone awry – this time with devastating consequences for one young man and his family – the Marine Corps’s Third Recruit Training Battalion talks … Read more
The recent Wells Fargo scandal is outrageous not only due to the scale of the fraud, but also the absolute lack of accountability by the leadership. Let’s just be clear, signing up millions of unsuspecting customers for new accounts to achieve sales goals is not … Read more
I know you’re rolling your eyes right about now after reading the title, but hear me out for a moment, (or at least for 500 words!). There was a great piece in the Harvard Business Review recently regarding “love” in the workplace and how you … Read more
As the employment market tightens in most major cities and the battle for top talent heats up, it might be a good time to figure out what your employees are saying about your company. As an employer, it would be good for you to know … Read more