David Brooks of the New York Times wrote a great piece about loyalty comparing two philosophers, William James, and Josiah Royce. You may not have heard of Josiah Royce? He believed that to have a functioning society, we need unity, not division, and above all, … Read more
One of my long-held beliefs about business is that culture is the key to success for any business large or small. My new book The Great Culture [Dis]Connect contrasts “good” and “bad” cultures, (which are really just ineffective cultures), and shows you a way to … Read more
I was reviewing a New York Times Op-Ed piece “Why You Hate Work” that pointed out just 30% of the American workforce is satisfied. That’s a pretty dismal number and does not bode well for productivity, which in turn, affects the bottom line. Only 13% of … Read more
I would like to sincerely thank all of you who have watched and listened to my videos with excerpts from my new book, The Great Culture [Dis]Connect. The official release is Friday, December 7th and it will be available on Amazon starting that day. If … Read more
It’s almost here! I am very pleased to announce that my new book will be arriving at the end of the month – The Great Culture [Dis]Connect. After many years of working and observing organizations whose culture’s “work” and those that don’t, I’ve put together … Read more
“Hire Character. Train Skill.” – Peter Schutz In this hyper-competitive environment where employers are battling for talent, the desire to shortcut the process and make an offer to someone is intense. However, hiring a cultural misfit will end up costing you so much time and money, not … Read more
I can’t count the number of times I’ve brought up “values” with leaders of organizations as a way to solve a problem only to be met with a knowing smile. Then the leader goes on to explain what the organization’s values are and how they … Read more
As Kathleen Hogan of Microsoft recently wrote, “culture is a hot topic” these days. It’s hot because there is finally a realization that culture matters to the success or failure of an organization. When we talk about success or failure it is almost always tied … Read more
Recently, I was waiting in the lobby of Amazon headquarters at the Day One building for a contact of mine. As I watched the movement of hundreds of workers in and out of the secured entryways, I was fascinated by how much our workforce has … Read more
Sometimes organizations get lazy. This happens when they have long periods of success and start to take it for granted. They assume that the customers and money will just keep coming in and they stop doing the things that got them to that point in … Read more