For smaller companies, it’s important to find a resource that can function as your HR expert(s). There are several ways to go about getting outside help and it is invaluable because they will review your employee handbook, answer legal questions, and recommend other kinds of … Read more

In most organizations, human resources is the department within the organization that supports your most valuable resource: all things “human.” Companies with fewer than fifty employees frequently delegate this to the Controller, Office Manager, or whichever manager says, “Yes, I’m good with people.” In this … Read more

Please have these expectations in writing for every position. This is not the same as a probationary period (we’ll talk about probationary periods in Chapter Five in detail), so don’t use that terminology when discussing expectations. You hired this person for a reason, you have … Read more

By on-boarding I mean what you do to determine the experience your new hires will have their first day on the job. Jack Daly, a Vistage Speaker, talks about how we commemorate a person’s retirement, but not when they start. But isn’t it just as … Read more

As you map out your hiring process, determine how many references you will require and how you will verify those. In our litigious society, most employers are reluctant or unable to give out any more than the standard: “We can verify the dates of employment, … Read more

In addition to strategic interviewing, you’ll most likely want to use some kind of assessment tool to augment the interview process. Some tools, such as Personalysis, will only be appropriate for final candidates in key positions. Others, such as Behavior Styles, are short and inexpensive … Read more

Identifying Specific Behavioral Traits: Before you start developing your interview questions, go back to your job description and identify three or four behavioral traits that you’ll be interviewing for. You’re not really looking for personality characteristics; you’re looking for specific behavioral traits that are required … Read more

Interview Team The first step in the interview process is to create your interviewing team. This could be you and the direct manager, or you and two other managers (preferably the HR manager, if you have one) who will be coworkers of the position, or … Read more

This week we are continuing our series on the hiring process. Once you have a stack of resumes, you need to develop a way to rank them. The larger firms have software that sorts by words or word groups, but most of us don’t have … Read more

Determine Your Hiring Process When your company’s most important asset is the people who represent you and do the work, it’s critical to have an established process for recruiting and hiring. Hiring is, in fact, the most important process in your business. In developing your … Read more